Archive for the ‘Promotion’ Category

postheadericon How To Attain Expert Status

If you want to gain customers and you want them to come to you rather than having to chase them, then you need a specific set of strategies.

When you are recognised as an expert in your field, you will be sought out by prospects.

But what do you do to make this happen? Well, there are a number of tried and tested approaches for attaining expert status.

These include presenting material of relevance to your target market. Telling them what they can do to solve their most pressing problems. The best way to do this is via public speaking – but there are effective and ineffective ways to present to the public. How do you know who to present to, where and when?

Writing and publishing a book is high on the recommended list of strategies. It can serve as an effective business card that opens doors that were previously inaccessible to you. Many people see this as daunting, but it needn’t be.

Press coverage of what you’re doing, especially if you’re presenting in front of a relevant, high profile market can help bolster your image. As can editorial coverage via articles in relevant magazines.

But there are an equal number of online and technology-assisted strategies that have become available, or more accessible, or more cost-effective over the last few years. And these can accelerate your route to expert status.

I’ll be revealing more about these strategies over the next few weeks here, as blog postings, as audio downloads, as presentations, in teleclasses and via CD media.

I can show you how to attain expert status in 90 days. You can order my first overview of these routes to becoming an expert in your field by ordering my Achieve Expert Status in 90 Days CD by clicking here: http://Kunaki.com/Sales.asp?PID=PX00ZSDMIP

And do watch my short Youtube video about it below.

Achieve Expert Status

postheadericon Essential Reading for Persuasion Professionals!

If you’re reading this, you’re interested in the field of persuasion. I don’t know if you’re like me, but my bookshelf is full of persuasion and influence books – from Le Bon’s The Crowd to Cialdini’s Influence – Science and Practice.

And if you’re considering buying this book – Dave Lakhani’s Subliminal Persuasion – you might be wondering “Is this just a rehash of the Cialdini influence principles, or an overview of the fabled cinema subliminal advertising experiments (which never took place) in the 1950s?”

Well, rest easy, as it’s neither. And it has a wealth of information on how to persuade using techniques used by such diverse groups as mass-market advertising agencies to those running cults.

Now, let’s get one thing out of the way straight away – Lakhani uses the term subliminal persuasion in a significantly broader way than you might be imagining. This is not about flashing images at you at a rate that the conscious mind cannot detect. It’s not simply a re-presentation of priming, and it’s not just about embedded commands. It’s all together a great deal more subtle than that.

Lakhani examines the interplay between the medium, the message and how it’s presented. He looks at how the elements contribute to getting over a message that’s not stated explicitly.

The very different methods of subliminal persuasion are outlined and explained. Story-telling as subliminal persuasion is picked apart. How the media use persuasion is peppered with examples.

Chapter 3 – Position and Package your Legend and chapter 5 – Get a Real Endorsement – are essential reading for anyone seeking to attain expert status in their field and be recognised for it.

The book is laced with examples that make the points he makes more understandable and they act as a bridge to your implementation of the ideas.

And for that reason, this is probably a book you’ll come back to time and again – there is a great deal here.

You can get it here:

http://tinyurl.com/6rkmcu

http://tinyurl.com/57tbt4

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postheadericon Attain Expert Status Interview – Peter Johnson interviews Alun – part 2

This is the continuation of an interview where Peter Johnson grills Alun about how to be perceived as an expert by your target market, and hence bring in more clients.

Peter: So, you’ve been working with coaches specifically on this for quite some while by the sounds of things.

Alun: For quite a while. It also helps if you are member of a particular niche that you are serving. And for example, I’ve been a coach now probably for about 10 or 12 years, since coaching at least in the UK was in its infancy.

So, being a coach, I know what the typical problems and challenges that coaches come across. And that makes me much more able to deliver things of value to my target market, who are coaches.

Now, I am not saying that you have to be a member of a particular niche to deliver to them. Well, not necessarily, but goodness me, it helps because you have been there.

Then you have had practical experience in the problems and you can, for members of the target market, you can quickly sift the wheat from the chaff. You can give them stuff that is really relevant and valuable to them.

Peter: Yeah, so this being an expert in a field, that is the ‘why’ issue from the sound of things.

Alun: Absolutely. That’s the critical thing. You being an expert is absolutely critical because it gives you authority, because it gives you credibility. And when you put those two things together, that is like an attractive force, attracting clients into you, because they want to benefit from your knowledge and experience.

And let’s distinguish one thing here. When you are seeking out an expert, what you want is somebody who’s got practical experience of the field that you’re looking for. There are many people out there who are in academia who write books on things and the people within that who’ve done research can have some credibility.

But what you really want is people who have actually done what you are looking for. So, you actually want to follow practitioners who made the mistakes. They have seen what the problems are. They can share those and they can help you avoid those mistakes.

Peter: Right. So, they are really being bruised and battered a little bit on this journey of life.

Alun: Absolutely. They usually are. Yes.

Peter: Yes, and in some ways it is where we find that real value of people who actually have made mistakes that we can avoid by listening to them.

Alun: Indeed.

Peter: How do you know what your niche should be as an expert?

Alun: Well, in fact – I help people do this. I think there are two parts of it. One you need to look inside yourself as to what resources you bring to the party and you also need to look at what the market out there is demanding.

So, if we look at the “within yourself” part first, have at look at what your skills, knowledge, and expertise are.  And then, you go right back to your teenage years and find out, you know, what are you good at? What are you good at in your first job? What were your responsibilities in your first job, in your second job? What skills did you gain? What skills have you gained in work? What skills have you gained outside work?

A good test is to look at what people ask you about all the time. Other people who come to you because you have developed a particular skill in a particular area or particular knowledge or you are particularly experienced. They say, “How do you do this?”  If there is a pattern of people coming to you to ask you those particular things – that’s what you should specialise in.

Peter: Even though it might not be what you’re doing as a job?

Alun: Exactly. It may be parallel to that. What you might find is that you might have some transferable skills from your job to take to another domain. Now, maybe your job as well, but it might not be. But the key things are the skills, knowledge, and experience.

And look broadly with that. Don’t just write the obvious things down and you know, when in doubt, ask your friends. Ask your friends. Ask your colleagues. Ask your partner. They will know what you’re good at and what you are not good at.

Peter: I get a feeling that because you’ve been doing this for quite some while, you may well have some hidden material on this which you may wish to share with the listeners.

Alun: Indeed, I have. I’ve got a resource on the internet. If people go to http://www.nichecourse.co.uk, n-i-c-h-e-c-o-u-r-s-e-.c-o.u-k, and that’s an auto-responder-delivered course that is completely free that will allow you to discover what niche is right for you.

And it takes you through, in a bit more detail, what I have just covered in terms of your skills, knowledge, and experience. It also looks of what you are motivated by, what your passions are about, because you’ve got to have that to drive forward and stick to a particular area.

So, you need that and then it also looks at a part we haven’t covered yet and that is looking at where the demand in the marketplace is. So, that is where there is activity in the marketplace. You know, are there magazines covering the topic you are thinking of specializing in? Are there books published on it? Is there a lot of internet activity on it? It is that kind of thing. If you are going into a bookshop, is there a lot of book space in a large bookshop dedicated to your area? If there is, there is a demand. So, it’s looking at all of those things.

Peter: And yeah! That resource is free, you say?

Alun: That resource is free. Indeed.

And here’s that link again, a free course allowing you to discover your coaching niche: http://www.nichecourse.co.uk

The full 25 minute version of this interview on CD can be obtained here:
http://Kunaki.com/Sales.asp?PID=PX00ZSDMIP

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postheadericon How To Build Your Coaching Business With Testimonials – Part 2

In the first part of this article we looked at what a testimonial is and why we as coaches should collect them. We examined what makes testimonials powerful – and when Cialdini’s Social Proof is highest.

Good and Bad Testimonials

Dan Kennedy distinguishes ‘Good-guy’ testimonials from ‘Outcome’ testimonials. ‘Good Guy’ testimonials say what a great guy Alun is, but are non-specific. They may be flattering to you, but they’re next to useless as a testimonial.

Outcome testimonials, on the other hand, are most effective when they:

1. Are based on the specific results your clients gained.
2. Focus on what happened differently after you coached them.
3. Are quantified in terms of money, time or both.
4. Are genuine, and appear genuine.
5. Are relevant to your target market.
6. Are made voluntarily.
7. Are made publicly.

So you want outcome testimonials in this form:

“I did X (a relevant thing for your clients to do) with Alun and the result was (saving of specific amount of money, time etc.)”
– Full name, location, contact details

Your Testimonials Must Appear Genuine

Now, of course, I’m sure you’ll be using genuine testimonials, but they must also appear genuine – so the more specific you make them the better.

For example:
“I made £17,312.53 in extra coaching income from just one of Alun’s ideas” is more believable than “I made £16,000 after attending Alun’s course.”

Also a client ‘AJ from Texas’ is not specific, and sounds made up. Anthony Jackson, Bank Teller, Fort Lauderdale, tel: 605-224-1817 does, however, sound credible.

When to Ask For Testimonials

Robert Cialdini says there are certain moments when his principles of social influence are greatest. So we can make use these moments when we ask for a testimonial.

He says that one of the best times to ask is after your client has paid you a compliment. Just ask immediately if they’d mind putting that in an email. Or if requesting an email is not appropriate, ask them to write it on a piece of paper.

Other times to ask, according to Cialdini, are after you’ve completed a specific piece of work, or after you’ve achieved a notable result. So this might be at the end of a seminar, teleseminar, coaching programme or client breakthrough.

How to Get Testimonials

So now you know what factors make a good testimonial. And you know when to ask for one. So what’s next?

Ask for them! Yes, you do have to ask. And consider obtaining an audio testimonial.

But if you’ve done a good job, most people are happy to supply you with one. Just guide them to be specific. And once you have the testimonials, in writing, or in audio form – use them, and build your coaching business!

Summary

1. Testimonials can be a powerful means to build your coaching practice.
2. You have to ask for testimonials – ask after your client has paid you a compliment.
3. Ensure you get specific outcome-based testimonials, not ‘good-guy’ ones.
4. Make sure they are, and appear to be genuine.
5. Get testimonials from clients representative of your target market.
6. Make getting and using testimonials a part of the way you do business.

Copyright Alun Richards 2008, all rights reserved. You may use this article as long as you include thi s copyright line and my resource details below.

Alun Richards helps coaches find and reach their coaching niche. Discover yours with Alun’s free mini-course, “Discover Your Coaching Niche”, available from http://www.nichecourse.co.uk

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postheadericon How To Build Your Coaching Business With Testimonials – Part 1

Why Use Testimonials?

Many successful coaches build their coaching practices by using testimonials. But many others either do not use them, or use them poorly. The fact is, a well-crafted, relevant testimonial can be a potent influence on your prospects.

But only if you know how to use them effectively. Read on to find out how…

What is a Testimonial?

A dictionary definition is:
“A statement, usually written, in support of another’s character or worth; a personal recommendation.”

Or more succinctly:

A testimonial is a statement from a client that details the benefit they gained from working with you.

OK, So Why are they Important?

Testimonials are important as they rely on Social Proof – one of Dr. Robert Cialdini’s potent factors of social influence. “Social Proof” is a psychological phenomenon that occurs in ambiguous social situations.

Under these circumstances, people who are unable to determine the appropriate way of behaving look to others for clues as to what is appropriate.

What is Needed for Social Proof

Social Proof is one of the most potent factors of influence and involves seeing what others around you are doing.

We’ve all seen it before – we choose restaurants that are popular over ones that are nearly empty. The logic is that if the restaurant is full then it must be good.

The power of Social Proof is greatest, Cialdini argues, when three things are true.

1. You find yourself in conditions of uncertainty.
2. Many people can be seen engaging in a particular activity.
3. You believe these people are similar to you.

Therefore, the more people there are engaging in a given activity, the stronger the social proof. Likewise if the people are like you (dress like you, appear to be part of your demographics or psychographics etc.), their actions will be more persuasive.

Social Proof & Coaching Testimonials

We can utilise social proof via client testimonials to gently persuade our prospects to buy our products and services. If we use these testimonials appropriately in our marketing, we can leverage the legitimate social influence inherent in our client’s recommendation to grow our business.

Making Testimonials More Persuasive

Knowing what we now know about social proof, we want to use testimonials that our audience can immediately relate to as coming from members of their group. In our case this would be people like our target audience.

People who have already attended one of our programmes, gained value and recommend it to others are likely to influence the others by their testimonials. So these are the people we want to ask.

But what makes a good testimonial? Read the next part of this article to find out!

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postheadericon Expert Status Interview – Peter Johnson interviews Alun

This is an extract from an interview with Peter Johnson, where Peter asks me about how to Achieve Expert Status.

Peter: Hi, it’s Peter Johnson here and I’m looking forward to interviewing Alun Richards. Alun is actually going to talk to us in some depth about how to grow your expert status in 90 days. Now, I find that incredible – expert status in 90 days!

Please Alun, just give an overall outline as to what this is all about?

Alun: Okay. Well, Peter, the way I see it, if you are working in professional services, if you are delivering professional services, whether you are a coach, whether you are a consultant, whether you are a therapist, whether you are a trainer, whether you are NLP practitioner – you are delivering personal professional services. And you need a way to attract customers to you if you are doing that.

Being perceived as an expert means that people are actually coming to you, rather than you having to go to the people. So, it’s in your interest to be portrayed as an expert within a particular field and then you’ll get people coming to you.

Peter: So, that is why we should be an expert.

Alun: Absolutely.

Peter: Now, you talk about 90 days. Now, we obviously got a journey to go through here. Could you outline some of the key steps in connection with that?

Alun: Absolutely. Now, one thing I will say before we start. It’s now possible to do that, I believe, within 90 days because you can leverage a number of the technologies that are available now, that weren’t simply available 10, 12 years ago.

So, you can leverage the internet, you can leverage personal data recording devices, one of which we are using now that, you know, simply did not exist a number of years ago. And these are increasingly affordable and accessible to everybody out there. So, I’m going to take people through what they can do in various different areas.

Peter: That would be very useful. Great. So what is an expert?

Alun: Well, an expert is somebody who has got skills, knowledge, and experience within a specific narrow field. And I am saying narrow field because, let’s be honest, unless you are Leonardo da Vinci, you haven’t really seriously got expertise in more than one or two or maximum three fields.

You know, Leonardo da Vinci was a Renaissance painter. He was a scientist. He was a researcher. You know, Renaissance, the archetype of Renaissance man. Typically, people aren’t like that anymore, but you can have specific in-depth knowledge in a narrow area and if you have that, you can be highly sought after by your clients.

Peter: That is great. So, you maintain it’s necessary to be an expert and have a niche particularly. First, explain what a niche is, a real niche, and why is it important to be an expert in this field?

Alun: Well, a niche is simply a small part of a much larger market. So, for example, a mass market might be a market for people who buy washing liquid or washing powder for their clothes. That will be a typical mass market product. Now, when you are talking about a niche, you are talking about a very, very narrow area.

For example, if I tell you what my niche is – I provide services to coaches to improve their marketing. So, it’s specifically for coaches although, a lot of this stuff works for other professional service providers as well; but I concentrate on coaches who want to find their own niche, funnily enough, and then leverage that by understanding what marketing can give them and allow them to bring in more business. So, that’s my niche.

And when anybody specialises in a niche like that, you can quickly get formal credibility and authority because of what you know and what you are able to deliver to your target market.

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Expert Audio

postheadericon How to Avoid The Five Fatal Marketing Mistakes Made By 80% of All Coaches – part 3

Mistake 5. Not Taking Action

Finally, there are a number of coaches who have come this far only to be paralysed in not taking action. You must, you must take action. It’s the one thing that differentiates the successful from the also-rans.

As you’ve read thorough this report, you’ll have begun to identify what actions you need to take next. Write these down and set a deadline for their completion.

Identify whether your next step is to gather the information you need to complete the action, whether you need access to someone or something to proceed, or whether it’s simply about blocking out the time to do it.

But make sure you plan and are committed to do it. Then just do it.

Summary of the Five Fatal Marketing Mistakes

This report has examined the five fatal marketing mistakes made by 80% of all coaches.

In summary, they are:

Mistake 1. Not Having a Niche

Mistake 2. Not Knowing Their Biggest Problem

Mistake 3. Not Having a Solution to Their Problem

Mistake 4. Not Knowing How to Reach Your Niche

Mistake 5. Not Taking Action

It is very likely that one of these mistakes is seriously impeding your ability to dramatically grow your coaching practice.

Just by identifying this and committing to taking action, you will be ahead of the vast majority of coaches, and on your way to having a successful coaching practice.

Taking Action

We said earlier that one of the biggest problems for coaches with their marketing is not taking action. Commit to take action now as a result of reading this report.

What are the three actions you can take this week that will begin to resolve the marketing problems you face? Write these down.

For each of these, what is the very next step you must take? Write these down. Yes, write them down even if they are very straightforward.

Now commit to doing these this week.

© Copyright Alun Richards 2008. All Rights Reserved. You may freely distribute this article providing you do so in its entirety; ensuring the copyright and contact details above are included.

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postheadericon How to Avoid The Five Fatal Marketing Mistakes Made By 80% of All Coaches – part 2

In the first part of this article, we examined the first two fatal marketing mistakes coaches make.

These were:

Mistake 1. Not Having a Niche
Mistake 2. Not Knowing Their Biggest Problem

We continue with fatal marketing mistake no. 3

Mistake 3. Not Having a Solution to Their Problem

The next biggest mistake is not having a solution to the problems experienced by the members of your niche.

Of course, you may already know a solution to their biggest problem. Or you may not know, and may have to work to create a solution.

Whatever situation you are in, identify the next steps to having a solution for your niche.

If you need to create a solution, consider what resources are available to you.

Here are some ideas:

  • Import ready-made solutions from other disciplines.
  • Use friends, colleagues or family members for ideas.
  • Consider what previous business acquaintances could help you.
  • What skills and knowledge from other areas of your life are relevant to the problem?

For other sources of ready-made solutions, consider what other people may have ready-made solutions to the problem. These may be within your niche – in which case you might consider a joint venture.

Or they may be from outside your niche, in which case you could consider adapting the solution to make it more specific to your niche.

Mistake 4. Not Knowing How to Reach Your Niche

You must be able to reach your niche effectively, either online or offline, and preferably both.

Reaching them implies knowing where to go to meet them, online and offline. Offline this means special interest groups, associations, networking groups, trade shows and the like.

Online this means forums, online lists, social media sites, membership sites and discussion groups.

If you don’t know where they meet, it’s research time. Ask other members of the niche where they hang out.

If you do know where they meet, it’s action time for you! Get involved with your niche, and get known!

This article will continue in the next posting.

postheadericon How to Avoid The Five Fatal Marketing Mistakes Made By 80% of All Coaches – part 1

There are five fatal marketing mistakes that are made by at least 80% of all coaches. Are you strangling your coaching practice by making these mistakes? Read on to find out.

Mistake 1. Not Having a Niche

By far the biggest mistake made by coaches is not having a niche. Admit it, you’ve heard this many times, but you may not have taken action on it yet.

According to my research, 67% of all coaches do not have a niche. Many claim to not want one – “they like the variety.” The fact is that the most profitable coaching practices are those that do have a niche. And the coaching practices that have a niche find it the easiest to market to their target market.

So what is a niche?

A niche is a small, distinct part of a larger market. It’s one that has a definable set of members that are distinct from the mass market. The niche will be homogenous but distinct from the mass market in several important ways. These may be geography, psychographics, demographics, buying and other behaviour and will certainly include their preferences.

This means that understanding the makeup and preferences of your niche is likely to be a profitable activity.

Mistake 2. Not Knowing Their Biggest Problem

Members of a niche have specific needs and wants, and they have a small
number of specific problems that are similar within the niche but
different to the mass market.

You must know – or be able to find out – the problems that are commonly experienced by your niche. Whatever niche you have, there will be common problems experienced by most members of the niche.

If you don’t know the biggest problem (or problems) experienced by your niche, you will not know what they are most willing to pay good money to resolve.

If you do know their biggest problems, you’re half way to a solution. You need to be able to define the problem succinctly and specifically.

As well as asking what the biggest problems are, as why this is a problem. This will get you good quality information that you can use in creating a solution to the problem.

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postheadericon Alun to be a Published Author

Yes, it’s true. I am currently writing a book called ‘The Ultimate Success Secrets For Coaches’.

I’ve co-written it with Dan Bradbury and a number of other successful coaches.

The book is packed full of inspirational stories about coaches taking action and succeeding. It charts how I and others went from where I was to becoming a successful coach. And it has the relevant key hints, tips, solutions and learning points that helped me through.

It’s highly practical, with Dan’s sections having a blueprint on exactly how to succeed in today’s coaching environment.

The book is made up of around 20 short chapters and has a ‘Chicken Soup For The Soul’ style.

Be the First to Get Your Hands On It!

It will be available shortly for £20, and I am taking pre-orders now via alun@brandingyou.org .

Send me your name, postal address and I’ll let you know how to pay!

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